cloudIT Neo AI Transparency Notice AI Enabled Service Ticket Triage
Effective 9 May 2025 This notice explains how and why we use Neo AI our stateless, in‑memory Artificial Intelligence (AI) assistant to triage customer service tickets, and what that means for your data and your rights. Important: Neo AI never stores or retains personal data. It analyses ticket content transiently, in encrypted memory, then immediately discards it. All durable records, […]
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