Unified Communications UC

Unified Communications (UC)- is a term that describes the integration of enterprise communication services where each service is available from a unified user interface. Services typically include telephone calls, voicemail, Email, fax, video conferencing, data sharing, and integration with applications that handle a companies’ CRM packages. UC can incorporate any and all communications and is not defined by any particular set or piece, rather it is a concept where all of a business communications are in one unified system.

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